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Greetings!
"Accentuate the positive, eliminate the negative" goes
the old song.
 Creating
the right culture for your organization is essential for a healthy work
environment that can support growth and outstanding customer service.
Simply shifting your mindset can make a big difference in how easy it is to
get through the busiest parts of the season.
Good leaders know the importance of making a conscious
decision about how they want their company to be portrayed to customers and
employees.
Here are some ways to stay positive in the stressful season:
- Avoid the gloom
and drama.
There's always plenty of it in the news, especially in an election year.
- Focus on what's
going right, and try to make more of that happen with both
customers and employees.
- Remember the
great things you've done in the past and remind
yourself there are more of them ahead in the future
We're glad to have you as a customer. Have a great week!
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How You Talk About Price Can Make a Big
Difference
 Contractors
are often afraid to talk about pricing. They'll chat for hours and
never get to the point.
Pricing has a huge impact on your bottom line, yet salespeople
don't spend enough time learning how to present pricing to clients.
Here are some ways to improve how you present a price to a
customer:
Just say it. Words like
"suggested", "best" and "asking" before the
word "price" often send the wrong signal. They signal
that the price quoted is the starting point for further
negotiation. It is better to present your price as a simple
matter-of-fact: "The price is $2,000" or "Those are
$47.00 each". You don't add descriptive terms when you
give someone your phone number (your "suggested" phone
number?!). Don't add them when you give a price.
Avoid setting up objections and counter-offers.
Skip wind-up statements like" "I know you've been our customer for
many years..." "I want to earn your business on
this project." "Maybe we can work something
out..." It may seem like you're trying to acknowledge the
customer's importance, but these cushioning statements just give an easy
opening to ask for a discount.
Never, ever, ever say. "Am
I in the ballpark?" "What price do I need to be
at?" "Would you be willing..." Groveling
statements like this are the verbal equivalent of a kick-me sign.
Stop treating everyone like a price buyer. In the
typical market, 30% of the buyers have price at the top of their mind.
The other 70% are significantly more interested in service, timing,
convenience, stability, etc. Price shoppers are the
minority, not the majority. Note: many value buyers will say they buy
on price just to see if you'll flinch and offer a discount.
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King Innovation's Handy I-Tool and L-Tool
 Whether you are an irrigation contractor, lighting
professional, or both, one thing is the same: there are so many tools needed
for the job! What better way to manage these tools than to combine them into
one? King Innovation carefully designed two multi-tools to solve this
every-day need: the I-tool for irrigation and the L-tool for lighting.
The I-tool®
Irrigation Multi-Tool is constructed from a sturdy stainless steel, and
is compatible with all major sprinkler brands. It includes fifteen (15) total
tools-four (4) of which are industry specific. You'll never catch yourself in
a sprinkler related bind with tools designed to pull up various sprinkler
head brands, effortlessly adjust arc, punch holes in poly pipe and quickly
remove sediment from nozzles.
Following the success of the I-tool, the L-tool
Lighting Multi-Tool was introduced in 2015. The landscape lighting
industry will not know what they have been missing until they try out this
eighteen (18) tool masterpiece! In addition to standard tools such as a CR-7
knife blade and screwdrivers, the L-tool features a level, scribe, brush, and
various industry specific hex keys. In addition, it has a graduated wire
stripper and a convenient nylon carrying case with a tape roll holder
attachment.
Never reach in your toolbox, scrambling for tools again!
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Get Ready for a Successful Holiday
Decorating Season
 Turn downtime into profitable time by offering holiday
decorating services to your clients.
You need to only do a handful of holiday decor
installations to make a substantial addition to your bottom line. Start
planning ahead by asking your customers about their service needs.
Plan your Seasonal
Source materials needs too.
Download
our 2016 Holiday Decor Catalog.
Ask About FREE How To
Start Seminars: We offer comprehensive training on
estimating, marketing, installation and more in our holiday
decorating seminars.
Ask your MPR representative about upcoming training
dates in your area. When you get started in decorating with MPR, there's never an obligation to buy or an annual
franchise fee to pay.
Learn more about the opportunity in this video.
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Add Safe Mosquito Control to Your Customers' Sprinkler
Systems
Turn Your Next Customer's Sprinkler System into the World's
Largest Mosquito
Fogger.
 Nuisance insect control - Mosquitoes, Ticks, Fleas-- has become one of the fastest
growing niches in the green industry. With Pro Products NatureShield, you too
can offer this service for your customers.
NatureShield
is an organic, EPA-exempt repellent that is completely safe
for people, plants and pets. And you don't need to be a chemist to describe
the active ingredients to your customers - Garlic, Cinnamon, Castor, and
Cedar oils. Better yet, it is very effective at driving away ticks, mosquitoes, fleas, gnats, biting flies and a host of other
nuisance insects. Best yet is that NatureShield can be injected into the
sprinkler system using Pro Products' ProFeeder.
The ProFeeder easily installs onto the irrigation mainline and
is powered by water to inject NatureShield into the irrigation water. Now
when the sprinkler system runs, mosquitoes, ants,
ticks, and other insects are driven away. When applied during every sprinkler
cycle, a continuous barrier against insect pests is built across the entire
lawn and landscape.
NatureShield also creates a continuous stream of income for you.
Learn
more.
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FREE Downloadable Troubleshooting Guide from Regency
Wire
 Even with the most advanced irrigation installations, there
will be times when controllers, system wiring or valves can fail to operate,
causing water not to flow to the sprinkler heads.
Thanks to Regency
Wire, we're offering a free PDF article that covers the steps to troubleshooting common electrical problems
in irrigation systems.
Click the link to read the article. Print a copy to carry with
you!
PDF
Article - Irrigation Troubleshooting Simplified
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Enjoy a Water-Conscious Landscape Year-Round
 You can't get any Greener than EasyTurf.
Why choose synthetic? Quality synthetic grass has become a
proven landscaping alternative to natural lawns. It eliminates watering,
mowing, fertilizing, and chemicals. Synthetic grass, done correctly, can
provide you with a beautiful artificial lawn without the hassle and expense
of trying to maintain a problem-plagued natural lawn.
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